Author: OddMaven

  • Purchase directly with Mobile banking (BIBD/Baiduri)

    Purchase directly with Mobile banking (BIBD/Baiduri)

    1. Pick your item
    2. Confirm item on cart
    3. Checkout with mobile banking
    4. Get our bank details
    5. Transfer with mobile banking
    6. Take screenshot of receipt
    7. Upload your receipt on your order page
    8. Your code delivered (Verification usually instantly)

    Note: Make sure receipts are not hard to read for instant verification

  • How Do I Sell Hardwares?

    How Do I Sell Hardwares?

    [vc_row][vc_column][vc_column_text]Help > Seller > How do I sell hardware? [/vc_column_text][/vc_column][/vc_row][vc_row][vc_column][vc_column_text]

    You can also sell products other than games. This includes consoles, PC, PC hardware, Gaming Mouse etc.

    Our algorithm is optimised to sell games, but we also allow anything outside our database.

    Lets say we want to sell Playstation Console. What do we do?

    We will go through steps by step on how to add product that is outside our game database system.

    1. Click “Add Product” button. This is easily accessible through your Navigation bar with “+” sign, or in your Seller Dashboard
    2. Once you are there, click on Product Name. Our algorithm will run through the database, to search best match with your title.
      • You can type any name here and when you are done press Enter / Return
      • You can also click the top search labeled as Custom Label
    3. Any Custom Label  items will have Miscellaneous  in the category. Since we are selling game console. Add “Hardware” in the category
    4. If you are selling a new item, please add “New” in the category
    5. Set your Price
    6. Make sure you add descriptions, such as Region, Condition or any info that would be useful to your customer.
    7. Add tags, for customers to easily search your product. Think of what they might search for e.g. ps4, console.
    8. You don’t usually need to use the advanced Settings but there are useful stuff there when required
      • You can set your item as private so that it is not searchable through our search algorithm. This is useful when we add online payment, and you want to use our online payment to sell to your customer.
      • Virtual is usually use for item such as PSN Card, League of Legends RP, Steam Key etc
      • Downloadable  is used if you are selling games you developed (Any Indie Developer here? )
      • Inventory , allows you to manage your stock. If you have unlimited stock, you can untick “Manage stock” to allow them to run infinitely after every purchases.
    9. Once you are happy with it, click “Add Product”
      • “Save Draft” allows you to save your entire setting without publishing the item. This is useful when you want to view your item first. You can ofcourse edit them later to publish them
      • Your item is not live until you see its “Online” in your Product list.
    10. Done.

     

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  • How Do I Sell Games?

    How Do I Sell Games?

    [vc_row][vc_column][vc_column_text]Help > Seller > How to sell a game? [/vc_column_text][/vc_column][/vc_row][vc_row][vc_column][vc_column_text]

    Adding games to your sell list is very simple. We have massive library of game data to automatically set information about the game such as genre, platform, images.

    Majority of the task is already done automatically by Rapidbump algorithm.

    We will go through 10 of steps to get you start with your first game sell?

    1. Click “Add Product” button. This is easily accessible through your Navigation bar with “+” sign, or in your Seller Dashboard
    2. Once you are there, click on Product Name. Our algorithm will run through the database, to search best match with your title.
      • You can limit the search futher by adding the console you are looking for such as ps3, ps4, xbox, xbox 360, nintendo, 3ds, nds etc
      • Searching will take only a few seconds
    3. Once its loaded, click on the game you want to sell.
    4. Everything will automatically set including  featured image, categories. 
    5. If you are selling a new item, please add “New” in the category
    6. Set your Price
    7. Make sure you add descriptions, such as Region, Condition
    8. Add tags, for customers to easily search your product. Think of what they might search for e.g. mgsv, ffxv etc
    9. You don’t usually need to use the advanced Settings but there are useful stuff there when required
      • You can set your item as private so that it is not searchable through our search algorithm. This is useful when we add online payment, and you want to use our online payment to sell to your customer.
      • Virtual is usually use for item such as PSN Card, League of Legends RP, Steam Key etc
      • Downloadable  is used if you are selling games you developed (Any Indie Developer here? )
      • Inventory , allows you to manage your stock. If you have unlimited stock, you can untick “Manage stock” to allow them to run infinitely after every purchases.
    10. Once you are happy with it, click “Add Product”
      • “Save Draft” allows you to save your entire setting without publishing the item. This is useful when you want to view your item first. You can ofcourse edit them later to publish them
      • Your item is not live until you see its “Online” in your Product list.

     

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  • Meet-up Point

    Meet-up Point

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    Meetup Point is one of our Checkout Shipping Method for Buyer and Seller transaction. It is commonly term as MP.

    How to Enable a Meet-up

    In order for Seller to use them, this setting has to be enabled by the you in your Seller Dashboard. It is not shown during your first Registrations as seller.

    **Your customer will not be able to go through the Checkout Process if this not yet enabled.

    **In the later version, we will add online payment which allows them to choose Delivery as an alternative. (This will also need to be set by you the seller.)

    Here are the 11 steps on how to enable this:-

    1. Go to your Seller Dashboard. You can click on Setup MP on the notice which will bring you straight to the Setting/Shipping Tab.
    2. Go to the Shipping Tab
    3. Click on “Enable Meetup Point”
    4. A map will pop up. You can search your desired location via the Search Box at the top right corner of the map.
    5. Select the location
    6. If this location is a landmark (shop, or known building), an Icon will appear
    7. Click on that Icon to drop your MP marker and the location name will be automatically set to the location
    8. You can also double click/tap anywhere in the map to set a custom position, the location name will be set with a coordinate. You can edit them
    9.  click “Save Changes”
    10. Done.

    How to Decline a Meet-up

    Some MP are just too far, or can’t be done.  Rapidbump allow sellers to decline offers easily in just a few steps.

    Please note that, if you declined an offer, you cannot revert this. Negotiate with the requester before doing so.

    This is only available for Meetup orders.

    You can follow this simple steps:-

    1. Go to your Seller Dashboard
    2. Click on the Order Tab
    3. Look for the Order that you wish to decline.
    4. Click on “Decline order”
    5. Confirm by clicking “Yes”
    6. Check if order is set to cancelled.
    7. Done.

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  • Notify Me – Games In Demand

    Notify Me – Games In Demand

    Notify Me! is a feature made by Rapidbump to notify you when the games you look for is available.  

    This feature is accessible in homepage, your buyer dashboard, or this page

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    How to delete your Notify Me list?

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    Make sure you are login before you follow these steps

    1. Go to your Notify Me list
    2. Scroll to the game you want to remove and click the remove button
    3. Confirm that you want to delete the item
    4. You are done

     

     

    You can use this while login and logout.

    1. Search the name of the game e.g. Nier automata. You can add the console to further show more relevant search result e.g. ps4, xbox, pc
    2. Wait for it to search the database
    3. Choose the game you wish to be notified.
    4. For none login user, you need to include email you wish the notifications to be sent. It will only be sent once the chosen games are listed in the marketplace  (We promised, we wont use your email for spam emails. We hate it as much as you do)
    5. Now Confirm by clicking the “Notify Me!” button
    6. The page will be refreshed.
    The email you will receive looks like this. This may change in the future

     

     

    Note: For none login user, you can delete your “Notify Me!” list by registering with the email you used.

     

     

  • Cash Deposit

    Cash deposit is a great way to purchase at Rapidbump without needing a bank account in Brune. Currently we accept Brunei Cash Deposit exclusively for Baiduri and BIBD Banks. Not all branches have Cash Deposit Machine. The machine should be labelled “Cash Deposit” or “Simpanan Tunai”

     

    Upon Checkout of your orders and select “Bank Transfer”(Website) or “Cash Deposit”(for iOS/Android app) as a payment method:-

    • You will be redirected to your order details where you can check order status. Order is automatically set to “on-hold“(Website) or Awaiting Payment(Mobile App) status until payment has been received for which our team would begin processing your orders
    • Instruction will be sent as below
      • For Website:
        • You will receive an email for instruction with our Bank details and your Order ID on the same order detail page and also in the email you are registered with.
      • For Mobile App
        • Our bank details will be available on your Order details once Order has been placed

     

     

    Follow the step by step as below

    1. Go to your nearest Cash Deposit Machine.
      • Please see above for either BIBD or Baiduri Branch within 48 hours of the purchase.
    2. Press Enter
    3. Select Cash Deposit to A/C
    4. Choose Saving Account, if prompted.
    5. Enter our account number as stated in the instruction
    6. Confirm account number
    7. Insert notes when shutter is open
    8. Please wait while cash is counted
    9. Verify amount before confirming transaction
    10. Select CONFIRM to proceed
    11. Take your receipt and take photo of this receipt showing the dates, amount and account send to.
    12. Attach it to your order details (Mobile App)
    13. We will process your order once the payment has been verified.

    Tips to ensure instant verification (See image below for reference):

    • Make sure its upright.
    • Make sure the image is not blurry
     

  • Buyer

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    Getting Started

    Once you’re registered as a RapidBump User, you can start buying right away.

    In this page, we’ll cover a few Q & A’s related to buying. If you’ve more questions, contact us at support@rapidbump.com

    [/vc_column_text][vc_tta_accordion style=”flat” shape=”square” gap=”2″ c_position=”right” active_section=”0″ no_fill=”true” collapsible_all=”true” css=”.vc_custom_1502486741887{padding-top: 0px !important;padding-right: 0px !important;padding-bottom: 0px !important;padding-left: 0px !important;}”][vc_tta_section title=”Q1. I want to start buying” tab_id=”start-buying”][vc_column_text]

    Cool. First off, if you want to look for products, click here: link.
    There are 2 buying methods in RapidBump:-

    Buying pre-owned/used items from other RapidBump Users

    Method of purchase is usually by Meet-up Point with the user themselves, click here for more info: link.

    Buying digital downloads, new or pre-owned/used items through RapidBump

    If you don’t have time for Meet-up, or looking to get gift cards or new items, or would like to use online payment and so forth, RapidBump can make it happen for you. Carry on to the next Q&As below.

    [/vc_column_text][/vc_tta_section][vc_tta_section title=”Q2. What delivery options are available?” tab_id=”delivery-options”][vc_column_text]

    Currently, Meet-up Point and PosLaju are available. Some Sellers may enable delivery to your address, if not, ask us, we’ll be happy to help 🙂

    Do check out Delivery Options from time to time because we do have plans for its upgrade.

    [/vc_column_text][/vc_tta_section][vc_tta_section title=”Q3. I have / don’t have debit or credit card. How do I pay?” tab_id=”no-card-got-cash”][vc_column_text]

    RapidBump allows payment by cash or card. But this also depends on the item, delivery option and the payment method enabled by a Seller.

    Cash on Delivery will usually apply for Meet-up Point and delivery (except PosLaju). More info here: Buying with Cash on Delivery.

    When a Seller enables RapidBump Payment, the following options will be available:-

    All payments in this method will first go to RapidBump before a Seller can receive their money. This is part of your Buyer Protection (see Q5 below).

    If you encounter problems for example: receiving the message “payment declined“, go to the Payment Issues page to look for a solution. If not, you can always contact us for more help.

    [/vc_column_text][/vc_tta_section][vc_tta_section title=”Q4. Where did my order go? How do I check the status?” tab_id=”order-status”][vc_column_text]

    After you’ve made a purchase, you can view the status on the Order tab in your Buyer Dashboard.

    If you need help navigating through the dashboard, head down to this page: Where is My Order?

    [/vc_column_text][/vc_tta_section][vc_tta_section title=”Q5. I received the wrong item. What do I do?” tab_id=”wrong-item”][vc_column_text]

    If you’ve made payments using RapidBump Payment, we will step in to ensure your get your Refund and/or Returns, provided you are still within the Buyer Protection conditions.

    [/vc_column_text][/vc_tta_section][vc_tta_section title=”Q6. What is Rapid Wallet again?” tab_id=”rapid-wallet”][vc_column_text]

    A $1 Rapid Wallet balance is equal to $1 Brunei Dollar, hence can be used as an alternative payment method. It is also a part of RapidBump rewards system.

    Sharing your unique RB Recruit links is one of the many ways to top-up your Rapid Wallet balance. Head down to each page of these features to learn more or browse through the Rewards section.

    [/vc_column_text][/vc_tta_section][vc_tta_section title=”Q7. What else can I do with my RapidBump User account?” tab_id=”RapidBump-user-account”][vc_column_text]

    The payment methods outlined in Q3 can also be used to top-up your Rapid Wallet balance through RapidBump Store.

    Here are other RapidBump [permalink id=15206 text=’Features’] available for you:-
    Notify Me – Games in Demand, Seller Map, PSN and Steam Integration, Sharing on Social Media.

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