Please refer below to understand Rapidbump Order status as stated in your Buyer / Seller Order page

  • Pending Payment
    • Previous attempt failed or declined. Your order will be hold for an hour for another payment. You can retry again through your Buyer account > Order and Click “Pay”
  • On-Hold
    • Payment by Card: Payment are on hold for verification to prevent card fraud attempt.
    • Payment by Bank Transfer: Awaiting for payment proof attachment and verification.
  • Processing
    • Payment was successful and awaiting seller to ship / deliver the items
  • Complete
    • Digital Goods
      • Item was delivered and viewable in Buyer order page
    • Physical Goods
      • Item has been shipped and customer protections (3 days) has expired
  • Cancelled
    • Item was cancelled due to failure to re-attempt payment within the hold period
  • Refunded
    • Purchase was refunded (full / partially) as per Rapidbump Refund and Return Policy
  • Partial Payment
    • Payment partially made for preorders
  • Remaining Balance Payment
    • Full payment of preorders
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